Maria Fonseca

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Maria Fonseca, PhD
Machine Learning and AI
Data Science and Analytics
  • Country:
    Portugal/ Ireland
  • City:
    Lisbon/ Dublin
  • Pronouns:
    She/ Her
PT
EN
FR
IT
ES
RU
Python
SQL
R
Java
C#, .Net
Scala
JavaScript
  • SciKit-Learn, PyTorch
  • TensorFlow, Keras, XGBoost
  • SageMaker, AzureML, VertexAI
  • AutoML, MLOps
  • Hugging Face, LangChain, LLMs
  • Power BI, Tableau, Looker, Qlik
  • Jupyter, Colab, Jetbrains IDEs
  • Docker, Kubernetes
  • AWS, Azure, GCP
  • Databricks, Snowflake, dbt
  • SQL & NoSQL Databases
  • Apache Spark, Apache Hadoop
  • Apache Airflow, Jenkins
  • Google Analytics, Tag Manager
  • SPSS, Mathematica, MatLab
  • Jira, Confluence, Git, Miro
  • ArcGIS, MaxQDA, Adobe tools

Finance

The future is Data-Driven
Contact

Overview

With an illustrious career spanning numerous years, I have firmly established myself as a premier consultant in Marketing Research tailored specifically for the Financial Industry, encompassing both Banking and Insurance sectors. My proficiency extends across a broad spectrum of financial topics, ensuring a comprehensive approach to product innovation, client segmentation, market strategy, and competitive positioning. Here’s an insightful overview of the multifaceted areas of my specialization:

Client Segmentation & Targeting:

  • Employing advanced analytics to delineate distinct market segments based on financial behaviors and needs.
  • Tailoring product and service offerings to cater to specific client segments.
  • Continuous monitoring and adaptation of segmentation strategies based on evolving market dynamics.

Product Positioning & Branding:

  • Crafting distinctive positioning strategies for banking and insurance products.
  • Brand health tracking to gauge perception and equity in the financial marketplace.
  • Strategic initiatives to enhance brand recall and loyalty among clients.

Forecasting & Market Trends:

  • Utilizing predictive models to anticipate market shifts and client needs.
  • Analyzing emerging trends in the financial industry to inform product and service innovations.
  • Continuous tracking of economic indicators and their impact on the financial market.

Product Launch & Performance Analysis:

  • Strategizing and overseeing product launch campaigns to ensure optimal market reception.
  • Post-launch performance metrics to gauge ROI and areas of improvement.
  • Lifecycle management strategies to sustain product growth and client engagement.

Competitive Analysis & Market Intelligence:

  • Comprehensive studies to map the competitive landscape in both banking and insurance sectors.
  • Strategic recommendations to counter competitive threats and capitalize on market opportunities.
  • Tracking competitor innovations, service offerings, and marketing campaigns.

Risk Assessment & Management:

  • Employing data analytics to gauge product risks and client creditworthiness.
  • Strategic initiatives to minimize risk exposure while maximizing client value.
  • Continuous monitoring of global risk indicators and their implications on the financial industry.

Digital Transformation & Fintech Collaborations:

  • Assessing the impact of digital innovations on traditional banking and insurance models.
  • Collaborative endeavors with fintech startups for product and service enhancements.
  • Strategies to enhance digital client engagement and operational efficiency.

Insurance Product Development & Pricing:

  • Crafting insurance products tailored to evolving client needs.
  • Pricing strategies based on risk analysis and market demand.
  • Continuous feedback loops to refine insurance offerings.

Banking Innovations & Client Experience:

  • Initiatives to enhance banking client experience both offline and online.
  • Innovations in banking operations, including AI-driven customer service.
  • Strategies to enhance client retention and deepen banking relationships.

Each of these domains underscores the challenges and opportunities I’ve encountered in the dynamic world of financial industry marketing research. My versatile approach, deeply rooted in industry acumen, has consistently delivered unparalleled value to my clientele. I take pride in empowering them to adeptly navigate the intricate terrains of the Banking and Insurance sectors with unwavering confidence.

Some Areas

Client Segmentation
  • Analysis of distinct customer segments based on financial behaviors.
  • Profiling high-net-worth individuals for tailored banking services.
  • Segment-specific insurance product offerings based on risk appetite and needs.
Product Positioning
  • Market research for innovative banking product development.
  • Positioning insurance products in response to market needs and demands.
  • Branding strategies for new financial products and services.
Digital & Home Banking Services
  • Analysis of customer preferences towards digital and home banking solutions.
  • Studies on client satisfaction with home banking.
  • Identifying gaps in digital banking services for enhanced user experience.
Risk & Compliance
  • Market feedback on risk management.
  • Evaluating the effectiveness of compliance communication strategies.
  • Insights into customer perceptions of insurance risk calculations.
Benchmarking
  • Comprehensive analysis of competitor banking and insurance offerings.
  • Benchmarking services against industry standards.
  • Tracking emerging players in fintech and insurtech sectors.
Consumer Behavior & Loyalty
  • Research on factors influencing bank selection and retention.
  • Analysis of drivers behind insurance policy renewals.
  • Strategies to enhance customer loyalty and reduce churn.
Investment Segment
  • Market sizing for potential investment products.
  • Feedback on wealth management advisory services.
  • Insights into emerging investment trends and preferences.
Insurance Claims
  • Evaluating customer satisfaction post-claim settlement.
  • Insights into pain points in the claims process.
  • Strategies to enhance the insurance claims experience.
Pricing Strategies
  • Research on pricing elasticity for various banking services.
  • Evaluating customer responses to insurance premium structures.
  • Insights into demand for new financial products.

Selected Projects